Legal

Privacy Policy

Last updated: January 2026

1. Who We Are

Clover Glow Solutions Group is operated by CARE-TIP INNOVATIONS LTD, registered in England, United Kingdom, with its registered office at Blackpool Enterprise Centre, 291-305 Lytham Road, Blackpool, England FY4 1EW ("we", "us", "our").

We provide AI-powered online skin condition analysis and digital dermatological assessments. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and analysis services.

2. Data We Collect

Photos you upload for skin analysis: facial images are among the most sensitive categories of personal data, and we treat them accordingly.

Analysis results: the scores, metrics, and reports generated from your uploaded photos.

Contact information you provide: name, email address, phone number, and the content of messages you send through our inquiry form.

Technical data: standard server logs such as IP address, browser type, and pages visited, used solely to operate and secure the service.

3. How We Use Your Data

To perform your skin analysis and generate your personalized report.

To respond to inquiries you submit through our contact form.

To maintain, secure, and improve our services, including aggregate model evaluation that never exposes individual images.

To comply with legal obligations.

We do not sell your personal data. We do not use your photos for advertising. We do not share your images with third parties except where strictly required to operate the service (e.g., encrypted cloud infrastructure) or required by law.

4. Data Retention & Deletion

Uploaded photos are retained only as long as needed to provide your analysis and any progress tracking you choose to enable.

You may request full deletion of your photos, analysis history, and contact data at any time by emailing sghivgaert@gmail.com. We will action deletion requests without undue delay.

5. Security

Images are encrypted in transit (TLS) and at rest (AES-256), and processed on isolated infrastructure. Access to personal data is restricted to personnel who need it to operate the service.

6. Your Rights

Under UK data protection law, you have the right to access, correct, delete, or restrict the processing of your personal data, and to object to certain processing. To exercise any of these rights, contact us at sghivgaert@gmail.com or write to us at our registered address.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data has been mishandled.

7. Cookies

Our website uses only essential cookies required for basic functionality and security. We do not use advertising or cross-site tracking cookies.

8. Not a Medical Service

Our analysis provides wellness and skincare guidance only. It is not a medical diagnosis. We do not collect special-category health data beyond what you voluntarily upload, and we recommend consulting a qualified dermatologist for medical concerns.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the date below. Continued use of the service after changes constitutes acceptance of the revised policy.

10. Contact Us

CARE-TIP INNOVATIONS LTD, Blackpool Enterprise Centre, 291-305 Lytham Road, Blackpool, England FY4 1EW, United Kingdom. Phone: +44 7128 029461. Email: sghivgaert@gmail.com.